FREQUENTLY ASKED QUESTIONS
Q. What is your average turnaround time?
A. We usually have diagnostics done within a day of you dropping it off. Most computers are done within 2 to 3 business days of being dropped off. Some problems do take longer, some take less. We try to give every customer an idea of what kind of time they are looking at when they drop their system off and provide regular updates if it will take longer than our average 2 to 3 days.
Q. Where on Rickert are you located?
A. We are located where Rickert Dr. dead ends into 75th street. We actually face 75th and are in the same shopping center as the blockbuster video.
Q. Do you Fix printers?
A. Yes we do. However, most inkjets are not worth the repair. We do offer a cleaning service to try and fix dried up heads, but it isn’t guaranteed.
All-in-One Printers and LaserJet printers we can fix as well, call for pricing.
Q. What can I bring in for recycling?
A. We will take any piece of electronic equipment. There is the fee of $5 for CRT monitors and $15 for Tube TVs, but other than that, it is all FREE! Old Computers, laptops, keyboards, mice, printers, stereo equipment, VCRs, etc is all fair game.
Q. My Computer doesn’t charge the battery anymore. Another store told me it was a bad motherboard, can you fix it?
A. This is commonly caused by a bad DC jack on your system. Most big box stores will tell you this is a bad motherboard and will want $300+ for the part alone to fix it. Our technicians are able to fix these jacks, with the average repair totaling out at around $140, depending on the price of the replacement jack. Be advised that sometimes the breaking of the jack does break the motherboard, but 9 times out of ten, it is just a bad jack.
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